Troubleshooting Archives - Page 7 of 7

There's never a good time to get a flat tire. But don't panic! In this article, we'll tell you exactly what you need to do. Teslas don't come with a spare tire. If your tire is flat, you should contact Roadside Assist through your smartphone app. They will either tow your car or install a loaner wheel. Although Tesla doesn't come with a spare, they do provide plenty of options if you find yourself in a pinch. We'll examine what you must do if you run into tire issues. Tesla Flat Tire You get a flat tire for many reasons, and Tesla tires are no different than any other tire. But unlike most other cars, Tesla doesn't supply a spare. This is to do with unnecessary extra weight, the cost to the company, and the fact that most spare tires never see the light of day. But what does this mean if your tire is completely flat? It means you have to call Roadside Assist. and they will come to your aid. You do this through your Tesla app on your phone: Open the Tesla app Select the Roadside Assist Select the relevant issue (i.e., Flat tire) Select Request Help Roadside Assist will be deployed if your car is in warranty or extended warranty - 4 years or 50,000 miles. This service is available 24/7, 365 days a year. Depending on your location, they aim to be with you within the hour. What Roadside Assist will Offer When they arrive, they will assess your tire and do one of two things: Organize a tow Offer a 'Loaner Wheel' - not available in all locations Towing Your Tesla If the tire is damaged beyond repair and they don't have a replacement on board, Roadside Assist will tow you to either: Tesla Service Center Local tire center or To your home But all must be within a 50-mile radius of your breakdown. If the distance is further, you will be charged the difference. Also, note that your wheel and tire are not covered under the Tesla warranty, and any costs must be paid. If there is a Tesla Service Center nearby, choose there over your home. Realistically there is no reason for having them tow your car to your home as you will have to organize another tow to a garage, as there is no way for you to change your tire at home. Tesla Loaner wheels What exactly is a loaner wheel? Roadside Assist arrives in some areas of North America with a selection of tires and wheels on board. If they have a wheel and tire to match your Tesla, they will swap out your punctured/flat for the new 'loaner wheel. Your punctured tire and wheel are then placed in a plastic bag and put in your trunk. And you are back on the road within a relatively short time and disturbing your day. So what do you do with this extra wheel? You must schedule with a Tesla Service Center to swap your wheel back out. There are two options available: You can go and get your tire fixed or replaced and then go to Tesla or You can go directly to Tesla, and they will fix or replace your tire and reinstall it for you There are pros and cons to both these options. Going direct to Tesla rules out the hassle of repairing your tire elsewhere or choosing a new one and having it installed on the rim. You will still have to return your 'loaner wheel' to Tesla. However, buying a new tire from Tesla may be more costly as you don't have the luxury of shopping around. A replacement tire at Tesla can cost upwards of $300. Selecting a tire elsewhere may be cheaper and a better one because of deals or sale prices. Tesla doesn't offer 'Road Hazard Damage' on its tires. Tire manufacturers don't offer this warranty for new tires for all the most likely causes of a puncture - nails, glass, or potholes. But many tire outlets or tire shops offer this to draw you in as an added sales incentive. If the tire with the puncture has Road Hazard Damage when you return the 'Loaner wheel' to Tesla, they will confirm with the shop that it was irreparable, and you can then claim the cost of your new tire back. Tesla will charge approximately $50 to swap out your wheel. Low-Pressure Tire So we've discussed what to do if we have a completely flat tire; your Tesla will notify you with a dash tire pressure warning. It's important not to ignore tire pressure warnings, as they can lead to a full flat or a blowout. Tire pressure measurements can be found inside the driver's door arch. The measurement is usually about 40-45 psi. Under-inflated tires are more likely to cause a puncture. They can overheat or cause cracks which can result in a blowout. You might have a nail in a tire that will leak pressure over time but may allow you to drive to a repair shop. Only do this if there's one nearby. If the tire pressure warning appears, reduce your speed and pull off the highway immediately. Sealant Compressor A great product that's available is a sealant compressor. It's a handy item to have in your car for such emergencies. Even more so in a Tesla, with no spare in the trunk. It works by reinflating your tire and sealing the inside tire wall. Obviously, this will only work if you have a slow puncture. It will not fix a fully deflated tire. But it will undoubtedly get you to the nearest repair shop or at least to somewhere safer if you drive carefully and slowly. Looking After Your Tires The best way to prevent a flat is to be prepared. Trying to reduce the risk of a puncture is the best policy. This can be done by: Always have tires in good condition (3mm+) Avoid driving off-road or on roads that may cause tire damage Avoid hitting curbs to prevent pinching of your tires Pre-seal your tire from new for extra precaution Avoiding a puncture is not always practical or feasible, but Tesla will take care of you if the worst case occurs. Here are a few common questions folks ask about Teslas: Can I use any tires on a Tesla? Are Tesla tires all season? Can I push start a Tesla? I’ve written a ton on common Tesla issues, which hopefully you won’t ever experience, but if you do, we have you covered with these posts: Tesla S Not Playing Music Tesla charging slowly Tesla won't download the update Check out the Tesla troubleshooting page for problem Teslas. Check out the Tesla charging page for common Tesla charging problems. Check out the Tesla category page for a list of popular Tesla posts. If you are curious about other EV models, check out the EV FAQ category.